.support_page__RCqNo{min-height:100vh}.support_hero__5is3W{padding:var(--space-20) 0 var(--space-12);border-bottom:1px solid var(--border);background:linear-gradient(180deg,rgba(224,32,32,.05),transparent)}.support_container__9n4SP{max-width:860px;margin:0 auto;padding:0 var(--space-6)}.support_heading__ngcNn{font-family:var(--font-display);font-size:clamp(var(--text-4xl),6vw,var(--text-6xl));font-weight:800;letter-spacing:-.04em;margin:var(--space-3) 0 var(--space-4)}.support_sub__hsuL6{font-size:var(--text-lg);color:var(--text-secondary)}.support_layout__g1img{padding:var(--space-10) 0 var(--space-16)}.support_tabs__zaLcP{display:flex;gap:4px;margin-bottom:var(--space-8);border-bottom:1px solid var(--border);flex-wrap:wrap}.support_tab__iRXip{display:inline-flex;align-items:center;gap:var(--space-2);padding:var(--space-3) var(--space-5);background:none;border:none;border-bottom:2px solid transparent;font-family:var(--font-display);font-size:.85rem;font-weight:700;letter-spacing:.02em;color:var(--text-muted);cursor:pointer;transition:all var(--duration-fast);margin-bottom:-1px}.support_tab__iRXip:hover{color:var(--text-primary)}.support_tabActive__A2yWP{color:#fff;border-bottom-color:var(--accent)}.support_tabBadge__dAoVv{background:var(--accent);color:#fff;font-size:.7rem;padding:2px 6px;border-radius:var(--radius-full);font-weight:800}.support_chatPanel__0soax{display:flex;flex-direction:column;background:var(--bg-elevated);border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden;box-shadow:0 8px 30px rgba(0,0,0,.4)}.support_escalateBar__JckN8{display:flex;align-items:center;justify-content:space-between;gap:var(--space-4);padding:var(--space-3) var(--space-5);background:rgba(245,158,11,.08);border-bottom:1px solid rgba(245,158,11,.3);font-size:var(--text-sm);color:#fcd34d;flex-wrap:wrap}.support_messages__LeN1d{display:flex;flex-direction:column;gap:var(--space-4);padding:var(--space-6);max-height:480px;overflow-y:auto}.support_message__NrGQt{display:flex;align-items:flex-start;gap:var(--space-3)}.support_messageUser__aa4hE{flex-direction:row-reverse}.support_botAvatar__ReXaI{flex-shrink:0;width:36px;height:36px;display:flex;align-items:center;justify-content:center;background:#141417;border:1px solid rgba(224,32,32,.45);border-radius:50%;overflow:hidden;box-shadow:0 0 10px rgba(224,32,32,.25);padding:3px}.support_botAvatarImg__WTKIp{width:100%;height:100%;object-fit:contain;border-radius:50%;display:block}.support_messageBubble__x9Q6L{padding:16px 22px;border-radius:16px;font-size:.94rem;line-height:1.72;max-width:88%;word-break:break-word}.support_messageBot___peQQ .support_messageBubble__x9Q6L{background:var(--bg-surface);border:1px solid var(--border);color:var(--text-primary);box-shadow:0 4px 16px rgba(0,0,0,.25)}.support_messageUser__aa4hE .support_messageBubble__x9Q6L{background:linear-gradient(135deg,#e02020,#b91c1c);color:#fff;font-weight:500;box-shadow:0 4px 14px rgba(220,38,38,.35)}.support_cleanMsgBody__qlMqm{display:flex;flex-direction:column}.support_mdH1__ppSVa{font-size:1.15rem;font-weight:800;color:#fff;margin:14px 0 10px;letter-spacing:-.2px}.support_mdH1__ppSVa:first-child{margin-top:0}.support_mdH2__j7fgv{font-size:1.05rem;font-weight:800;color:#fff;margin:12px 0 8px;letter-spacing:-.2px}.support_mdH2__j7fgv:first-child{margin-top:0}.support_mdH3__wLYCP{font-size:.98rem;font-weight:800;color:#fff;margin:12px 0 8px;display:flex;align-items:center;gap:6px}.support_mdH3__wLYCP:first-child{margin-top:0}.support_mdP__ecX_O{margin:0 0 14px;line-height:1.72;color:inherit}.support_mdP__ecX_O:last-child{margin-bottom:0}.support_mdUl__wfAFv{list-style-type:disc}.support_mdOl__ENn6c,.support_mdUl__wfAFv{margin:10px 0 16px;padding-left:22px;display:flex;flex-direction:column;gap:8px}.support_mdOl__ENn6c{list-style-type:decimal}.support_mdLi__OoJrt{margin-bottom:4px;line-height:1.68;color:inherit}.support_mdLi__OoJrt:last-child{margin-bottom:0}.support_mdBold__soxrb{font-weight:700;color:#fff}.support_messageUser__aa4hE .support_mdBold__soxrb{color:#fff}.support_mdCode__g7DBP{background:rgba(220,38,38,.15);border:1px solid rgba(220,38,38,.35);color:#fca5a5;padding:2px 7px;border-radius:4px;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;font-size:.86em;font-weight:600}.support_messageUser__aa4hE .support_mdCode__g7DBP{background:rgba(0,0,0,.28);border-color:hsla(0,0%,100%,.35);color:#fff}.support_mdBlockquote__0YKIk{border-left:3px solid var(--accent);background:hsla(0,0%,100%,.04);padding:8px 14px;margin:10px 0;border-radius:0 6px 6px 0;color:var(--text-secondary);font-size:.88rem;line-height:1.55}.support_mdLink__IOv3s{color:#f87171;text-decoration:underline;text-underline-offset:2px;font-weight:600;transition:color .15s ease}.support_mdLink__IOv3s:hover{color:#fca5a5}.support_messageUser__aa4hE .support_mdLink__IOv3s{color:#fff}.support_suggestionChips__BmPvp{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}.support_chipBtn__k06jo{background:hsla(0,0%,100%,.06);border:1px solid hsla(0,0%,100%,.14);border-radius:20px;color:#e2e8f0;padding:6px 14px;font-size:.78rem;font-weight:600;cursor:pointer;transition:all .2s ease;display:inline-flex;align-items:center;gap:5px}.support_chipBtn__k06jo:hover{background:rgba(220,38,38,.18);border-color:rgba(220,38,38,.45);color:#fff;transform:translateY(-1px)}.support_thinking__hDLJh{display:flex;align-items:center;gap:6px}.support_thinking__hDLJh span{width:6px;height:6px;border-radius:50%;background:var(--text-muted);animation:support_thinkPulse__gpuVv 1s infinite}.support_thinking__hDLJh span:nth-child(2){animation-delay:.2s}.support_thinking__hDLJh span:nth-child(3){animation-delay:.4s}@keyframes support_thinkPulse__gpuVv{0%,to{opacity:.3;transform:scale(.8)}50%{opacity:1;transform:scale(1)}}.support_inputRow__qnSYD{display:flex;gap:var(--space-3);padding:var(--space-4);border-top:1px solid var(--border);background:rgba(0,0,0,.2)}.support_inputRow__qnSYD .support_input__NnDKu{flex:1 1}.support_ticketForm__l_SW5{display:flex;flex-direction:column;gap:var(--space-6);background:var(--bg-elevated);padding:var(--space-8);border:1px solid var(--border);border-radius:var(--radius-md);box-shadow:0 8px 30px rgba(0,0,0,.4)}.support_formGrid__gtau8{display:grid;grid-template-columns:1fr 1fr;grid-gap:var(--space-5);gap:var(--space-5)}.support_fullWidth__NEvo7{grid-column:span 2}.support_fieldGroup__NB899{display:flex;flex-direction:column;gap:var(--space-2)}.support_fieldLabel__8k6L6{font-family:var(--font-display);font-size:var(--text-sm);font-weight:700;color:var(--text-primary)}.support_formError__pKKM1{padding:var(--space-4);background:rgba(239,68,68,.08);border:1px solid rgba(239,68,68,.3);border-radius:var(--radius);color:#fca5a5;font-size:var(--text-sm)}.support_authRequired__iRxdN,.support_ticketSuccess__yg_yh{display:flex;flex-direction:column;align-items:center;gap:var(--space-4);padding:var(--space-16);text-align:center;background:var(--bg-elevated);border:1px solid var(--border);border-radius:var(--radius-md)}.support_authRequired__iRxdN span,.support_ticketSuccess__yg_yh span{font-size:3rem}.support_authRequired__iRxdN h3,.support_ticketSuccess__yg_yh h3{font-family:var(--font-display);font-size:var(--text-xl);font-weight:800;color:var(--text-primary)}.support_authRequired__iRxdN p,.support_ticketSuccess__yg_yh p{color:var(--text-muted);font-size:var(--text-sm);max-width:45ch;line-height:1.6}.support_ticketList__YieK3{display:flex;flex-direction:column;gap:var(--space-3)}.support_ticketCard__AGREJ{display:flex;align-items:center;justify-content:space-between;gap:var(--space-4);padding:18px 22px;background:var(--bg-elevated);border:1px solid var(--border);border-radius:var(--radius-md);cursor:pointer;transition:all .2s cubic-bezier(.16,1,.3,1);text-align:left;width:100%}.support_ticketCard__AGREJ:hover{border-color:rgba(224,32,32,.5);transform:translateY(-2px);box-shadow:0 10px 30px rgba(0,0,0,.6),0 0 20px rgba(224,32,32,.1)}.support_ticketCardTitle__xxwoo{font-family:var(--font-display);font-size:1.05rem;font-weight:700;color:#fff;margin-bottom:6px}.support_ticketCardMeta__VOFfV{display:flex;align-items:center;gap:10px;font-size:.78rem;color:var(--text-muted)}.support_ticketViewWrapper__bYhEH{display:flex;flex-direction:column;background:var(--bg-elevated);border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden;box-shadow:0 16px 40px rgba(0,0,0,.6)}.support_ticketViewHeader__R2sc_{display:flex;align-items:center;justify-content:space-between;padding:16px 24px;background:rgba(18,18,24,.85);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-bottom:1px solid var(--border);flex-wrap:wrap;gap:var(--space-4)}.support_backBtn__FAFqt{display:inline-flex;align-items:center;gap:6px;padding:7px 14px;background:hsla(0,0%,100%,.05);border:1px solid var(--border);border-radius:var(--radius-full);color:var(--text-secondary);font-family:var(--font-display);font-size:.78rem;font-weight:700;cursor:pointer;transition:all .2s ease}.support_backBtn__FAFqt:hover{background:hsla(0,0%,100%,.1);border-color:hsla(0,0%,100%,.25);color:#fff;transform:translateX(-2px)}.support_ticketHeaderInfo__UkTrn{display:flex;flex-direction:column;gap:3px}.support_ticketViewTitle__LURhY{font-family:var(--font-display);font-size:1.2rem;font-weight:800;color:#fff;margin:0;letter-spacing:-.01em}.support_ticketIdBadge__qesnL{font-family:var(--font-mono);font-size:.75rem;color:var(--text-muted)}.support_statusPill__ReGv1{display:inline-flex;align-items:center;gap:6px;padding:4px 12px;border-radius:var(--radius-full);font-family:var(--font-display);font-size:.72rem;font-weight:800;letter-spacing:.06em;text-transform:uppercase}.support_statusPillOpen__ayPO0{background:rgba(34,197,94,.12);border:1px solid rgba(34,197,94,.35);color:#4ade80}.support_statusPillInProgress__8mQOO{background:rgba(245,158,11,.12);border:1px solid rgba(245,158,11,.35);color:#fbbf24}.support_statusPillClosed__1R3gF{background:hsla(0,0%,100%,.06);border:1px solid hsla(0,0%,100%,.15);color:var(--text-muted)}.support_closeTicketActionBtn__TRQjS{display:inline-flex;align-items:center;gap:6px;padding:8px 16px;background:rgba(224,32,32,.12);border:1px solid rgba(224,32,32,.35);border-radius:var(--radius-full);color:#ff6b6b;font-family:var(--font-display);font-size:.78rem;font-weight:700;cursor:pointer;transition:all .2s ease}.support_closeTicketActionBtn__TRQjS:hover{background:#e02020;border-color:#ff4d4d;color:#fff;box-shadow:0 0 16px rgba(224,32,32,.4)}.support_ticketThreadBox__t_6Io{display:flex;flex-direction:column;height:520px;background:radial-gradient(circle at 50% 0,rgba(224,32,32,.03) 0,transparent 60%),#0c0c10}.support_systemBanner__d4UqK{display:flex;align-items:center;justify-content:center;gap:8px;padding:10px 16px;margin:12px 24px 4px;background:hsla(0,0%,100%,.02);border:1px solid hsla(0,0%,100%,.06);border-radius:var(--radius-full);font-size:.75rem;color:var(--text-muted);text-align:center}.support_threadMessages__jJjC6{flex:1 1;padding:20px 24px;display:flex;flex-direction:column;gap:16px;overflow-y:auto}.support_chatMsgRow__cYJCF{display:flex;gap:12px;max-width:82%}.support_chatMsgRowUser__9OsrJ{align-self:flex-end;flex-direction:row-reverse}.support_chatMsgRowStaff__d_Bcu{align-self:flex-start}.support_userAvatar__huw5f{width:36px;height:36px;border-radius:50%;object-fit:cover;flex-shrink:0;border:1.5px solid hsla(0,0%,100%,.15)}.support_avatarFallback__iDlNk{width:36px;height:36px;border-radius:50%;background:rgba(224,32,32,.15);border:1.5px solid rgba(224,32,32,.35);display:flex;align-items:center;justify-content:center;font-size:1rem;flex-shrink:0}.support_chatMsgContent__LUTOU{display:flex;flex-direction:column;gap:4px}.support_chatMsgHeader__PdJEd{display:flex;align-items:center;gap:8px;font-size:.73rem}.support_chatAuthorName__W93he{font-family:var(--font-display);font-weight:700}.support_chatAuthorUser__T9ZKN{color:#ff6b6b}.support_chatAuthorStaff__2pChM{color:#38bdf8;display:inline-flex;align-items:center;gap:4px}.support_chatTime__VlrBe{color:var(--text-muted);font-size:.7rem}.support_chatBubble__svqDc{padding:12px 18px;border-radius:12px;font-size:.9rem;line-height:1.6;white-space:pre-wrap;word-break:break-word;box-shadow:0 4px 16px rgba(0,0,0,.3)}.support_chatBubbleUser__l9phm{background:linear-gradient(135deg,rgba(224,32,32,.22),rgba(160,20,20,.15));border:1px solid rgba(224,32,32,.4);color:#fff;border-top-right-radius:3px}.support_chatBubbleStaff__FBI6M{background:#14141a;border:1px solid hsla(0,0%,100%,.1);border-left:3px solid var(--accent);color:#f1f1f5;border-top-left-radius:3px}.support_replyComposer__ghOy2{position:-webkit-sticky;position:sticky;bottom:0;z-index:20;padding:16px 24px max(16px,env(safe-area-inset-bottom));border-top:1px solid var(--border);background:rgba(14,14,18,.96);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);display:flex;gap:12px;align-items:center}.support_replyInput__orpzg{flex:1 1;background:hsla(0,0%,100%,.05);border:1px solid hsla(0,0%,100%,.12);border-radius:var(--radius-full);padding:13px 22px;color:#fff;font-size:16px;outline:none;transition:all .2s ease;min-height:48px;box-sizing:border-box}.support_replyInput__orpzg:focus{border-color:var(--accent);background:hsla(0,0%,100%,.08);box-shadow:0 0 20px rgba(224,32,32,.3)}.support_replySendBtn__gpC10{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:13px 26px;min-height:48px;background:linear-gradient(135deg,#e02020,#b91c1c);border:1px solid hsla(0,100%,74%,.4);border-radius:var(--radius-full);color:#fff;font-family:var(--font-display);font-size:.88rem;font-weight:700;cursor:pointer;transition:all .2s ease;box-shadow:0 4px 16px rgba(224,32,32,.4);flex-shrink:0;touch-action:manipulation}.support_replySendBtn__gpC10:hover:not(:disabled){background:linear-gradient(135deg,#f33,#dc2626);transform:translateY(-1px);box-shadow:0 6px 22px rgba(224,32,32,.6)}.support_replySendBtn__gpC10:disabled{opacity:.45;cursor:not-allowed;transform:none;box-shadow:none}.support_closedBanner__jNM2l{padding:18px 24px max(18px,env(safe-area-inset-bottom));background:hsla(0,0%,100%,.03);border-top:1px solid var(--border);text-align:center;color:var(--text-muted);font-size:.85rem;display:flex;align-items:center;justify-content:center;gap:8px}@media (max-width:640px){.support_container__9n4SP{padding:0 12px}.support_tabs__zaLcP{overflow-x:auto;white-space:nowrap;scrollbar-width:none;-webkit-overflow-scrolling:touch;flex-wrap:nowrap;gap:8px;padding-bottom:2px}.support_tabs__zaLcP::-webkit-scrollbar{display:none}.support_tab__iRXip{padding:10px 14px;font-size:.82rem;flex-shrink:0}.support_chatPanel__0soax{border-radius:12px;margin:0}.support_messages__LeN1d{padding:14px 10px;gap:16px;max-height:calc(100vh - 300px);min-height:380px}.support_message__NrGQt{gap:8px}.support_botAvatar__ReXaI{width:32px;height:32px}.support_messageBubble__x9Q6L{padding:13px 15px;font-size:.9rem;line-height:1.68;max-width:92%;border-radius:14px}.support_mdP__ecX_O{margin:0 0 12px;line-height:1.68}.support_mdOl__ENn6c,.support_mdUl__wfAFv{margin:8px 0 14px;padding-left:18px;gap:6px}.support_mdLi__OoJrt{line-height:1.65}.support_suggestionChips__BmPvp{gap:6px;margin-top:12px}.support_chipBtn__k06jo{padding:6px 12px;font-size:.76rem}.support_inputRow__qnSYD{padding:10px 12px max(10px,env(safe-area-inset-bottom));gap:8px}.support_inputRow__qnSYD input{font-size:16px;min-height:44px;padding:10px 14px}.support_inputRow__qnSYD button{min-height:44px;padding:10px 16px;font-size:.84rem}.support_ticketViewHeader__R2sc_{flex-direction:column;align-items:stretch;gap:12px;padding:14px 16px}.support_ticketViewHeader__R2sc_>div{width:100%;justify-content:space-between}.support_ticketThreadBox__t_6Io{height:60vh;min-height:380px;border-radius:10px}.support_chatMsgRow__cYJCF{max-width:94%;gap:8px}.support_chatBubble__svqDc{padding:12px 14px;font-size:.88rem;line-height:1.65}.support_replyComposer__ghOy2{padding:12px 14px max(14px,env(safe-area-inset-bottom));gap:8px}.support_replyInput__orpzg{padding:11px 16px;min-height:44px;font-size:16px}.support_replySendBtn__gpC10{padding:11px 18px;min-height:44px;font-size:.82rem}}